Amsterdam Airport Information

Amsterdam - Schiphol International Airport

Served by all the major international airlines, Amsterdam Schiphol Airport (AMS) is considered to be one of the finest in Europe in terms of both its facilities and efficiency. All signs at the airport are in English as well as Dutch, and the symbols used are recognised internationally. A compact airport, it is only a short walk to the baggage area and the well-stocked duty-free shops.

Schiphol has many information points where you can go with all your questions. These points are located before as well as past customs. The yellow Schiphol information desks can be recognised by the Schiphol Airport logo. They are located before passport control in Arrivals 2 and 3, between Departures 2 and 3 and past passport control in the lounges. The information desks in the lounges are also equipped with self-service information computers that can be consulted 24 hours a day. Maps of Schiphol showing not only the piers but also an overview of all services are available in the arrival and departure halls, lounges and at the beginning of the piers. At the transfer desks you will be able to get further information about your transfer, or check in for your connecting flight. The eight transfer desks are located on the piers.

Schiphol Plaza shopping centre is worth a visit, even if you are not going on a journey. It has the international allure befitting an airport. At Schiphol Plaza you will find boutiques with all types of clothing, jewellery by famous designers and restaurants. For original gifts and souvenirs you can go to one of the many gift shops. When you have done your shopping you can spend some time talking in one of the pleasant bars and cafes. All the ingredients for a day of shopping are there.

Inexpensive and efficient bus and train services operate between the airport and the downtown area. At quieter times, these journeys can take just 15 minutes but even during busy periods, the trip is unlikely to take longer than half an hour.